🕺 Jira Service Desk Dashboard Examples

Incidents breaching SLA/not breaching SLA. A weekly count of SLAs that have been met or breached in the selected date interval. It includes the percentage of SLAs breached each week. You can filter this chart by the “Calendar” control labeled “Current date interval”, project, incident assignee ID, SLA name, and affected services. This is the dashboard gadget edit mode created by the example code. DashboardGadget. The DashboardGadget component is returned from a function defined in the app manifest to render content for a dashboard gadget. This component can be used in Jira Core, Jira Software, and Jira Service Desk to render the gadget in the Dashboards page. Go to Issues -> Search, and run a search for the issues you want. Then use the tools menu near the top to get to "export". I do not see the option to Go to Issues -> Search in Jira Service Desk. I only have the option to search by Queues and/or create a report which does not give me the information I need. One of its key features is sharing dashboards with external users using a link. These dashboards can be protected with a password. Here you have our shared ITSM demo dashboard. It's just an example using data from Jira, Jira Service Management, and Statuspage. If you are curious about other examples: Agile team dashboard; DevOps team dashboard To create a new post-incident review: Select Create in the top menu bar. Select the post-incident review request type you established in the drop-down. Fill out the required information and link the appropriate incident to the PIR in the linked issues field. Select Create when finished. This blog will explore the powerful world of Jira dashboards and equip you with the knowledge and skills to create, manage, and share stunning dashboards that will supercharge your project management experience. Understanding Jira Dashboard 1. What is Jira Dashboard? A Jira dashboard is the main display users see when they login to Jira. It Step 2: view progress at-a-glance. Every morning you come in with a ‘feeling’ about how things are coming along. Use the Road Map gadget to reaffirm your hunch each time you glance at the dashboard. The Road Map gadget gives you a quick view of the number of issues assigned to your next release, and how many of those have been resolved. Get an overview of the dashboard templates for Confluence. Get an overview of the available dashboard templates when you connect your Jira Align Enterprise Insights instance. Dashboard templates can give you a sense of how to analyze your product data in Atlassian Analytics. Build on top of them or use them as inspiration. Learn how to use the Jira REST API to perform various tasks, such as creating, updating, or deleting issues, searching for issues, or managing workflows. This page provides examples of using different methods, parameters, and formats for the Jira REST API requests and responses. Sachin. Rising Star. Jul 09, 2020 • edited. Hello @Sha Melo , this should help 7 steps to a beautiful and useful agile dashboard. Here are some filters which might help, - Issues completed in specific sprint. project = projectname AND status in (Resolved, Closed) AND Sprint = sprintno. - Issues missing storypoints. Your service desk is a link in the chain for your entire business' software so it should be able to integrate with popular apps like Jira, Slack, and Salesforce. Reporting Track important support metrics like agent response time and ticket volume with sophisticated reporting capabilities. Jira cannot create agent channel when setting up JSM Chat/Assist. Global Automation error: Jira was slow to respond, because the JQL query returned too many issues. The information shown on the Portal page doesn't match what's set up in the Portal settings under Project settings. How to auto-fill Organizations field when raising request through .

jira service desk dashboard examples